Refund and Cancellation Policy
Last updated 2 November 2026.
A full refund within 14 days of any payment, for any reason. Cancel any time, and keep your plan to the end of the period you paid for.
1. What this policy covers
This is StackAdroit LLP’s refund and cancellation policy for paid AirBubble plans. The terms of service point here for refunds.
Paid AirBubble plans are sold by Paddle, our reseller and merchant of record. Paddle takes the payment and issues every refund, under its refund policy and buyer terms.
2. Refunds
You can ask for a full refund within 14 days of any payment, your first one or a renewal, for any reason. Ask at paddle.net or email hello@airbubble.io. Paddle, our reseller and merchant of record, refunds you to the original payment method.
Once a payment is refunded, your account moves to the Free plan.
3. Cancelling
Cancel any time in the app or at paddle.net. You keep your plan until the end of the period you have paid for, then move to the Free plan. Nothing is deleted. There is no fee, and you do not need to give a reason.
4. Your data
Cancelling or a refund deletes nothing. Your account stays, on the Free plan, and your Notetaker sessions stay in the library on your computer. If you want your account and its data erased, ask, and we will do it. The privacy policy covers what that means.
5. Your rights
This does not limit any consumer rights you have under your local law.
We will update this page when the policy changes, and change the date at the top when we do.
Questions about this page? Write to hello@airbubble.io, or read the trust centre.